What's the reason of my campaign's refusal?
In order to see the reason for you campaign's refusal, please take the following steps:
Make sure you are logged in to your account. On the left-side menu click Campaigns - Campaigns Index. Choose Refused in Campaign's state filter.
![](https://storage.crisp.chat/users/helpdesk/website/cc18bc9ffe16e000/refused-filterjpg_1n3tyv9.jpg)
Place your mouse over the circled blue information sign shown on the right from Campaign's status so that you can see the reason for a refusal comes up.
Make sure you are logged in to your account. On the left-side menu click Campaigns - Campaigns Index. Choose Refused in Campaign's state filter.
![](https://storage.crisp.chat/users/helpdesk/website/cc18bc9ffe16e000/refused-filterjpg_1n3tyv9.jpg)
Place your mouse over the circled blue information sign shown on the right from Campaign's status so that you can see the reason for a refusal comes up.
Updated on: 02/03/2020
Thank you!