Articles on: Basics

How to appeal Refused or non-qualified calls?

The Affiliate can appeal the Merchant's decision in regard to the calls with the statuses Refused by Merchant and Non-unique.

PLEASE NOTE! You can only appeal a call within TWO days of status assignment.

Find the call you want to appeal and click on

In order to appeal other calls you can create a ticket and enter the ID of the call and describe the issue

Updated on: 19/02/2021

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